
WHY CHOOSE US
Cute, handmade, healing — here’s why makers pick us over the rest.
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Others |
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| Multi-country Warehouses | ||
| LED+Tools Included | ||
| 10+ Themes | ||
| Weekly New Collections | ||
| Premium Materials | ||
| Beginner-Friendly | ||
| 1:1 Dedicated Support | ||
| Free Global Delivery |
Your Questions Answered
What's Inside The Box?
What's Inside The Box?
Every kit contains pre-cut precision wooden pieces, pre-painted details for authentic textures, illustrated step-by-step instructions, LED lighting components (where applicable), and all specialty materials needed to bring your miniature world to life. Due to international shipping regulations, glue and batteries are excluded - but we'll guide you to the perfect adhesive solution!
Is This Beginner-friendly?
Is This Beginner-friendly?
Absolutely! Our kits are designed for crafters at all levels. Each comes with:
- Color-coded components for easy identification
- Illustrated instructions with magnified detail views
New to miniatures? Try our "Basic Level" starter kit - we're always happy to recommend the perfect entry point!
How Long Does It Take To Build?
How Long Does It Take To Build?
Building times range from 6-15 magical hours depending on:
• Kit complexity
• Your preferred pace (many enjoy spreading over cozy weekends)
• Optional detailing like custom painting
Most crafters tell us the process is wonderfully relaxing - pour some tea, play soft music, and watch your tiny world come alive!
What Kind Of Glue Should I Use?
What Kind Of Glue Should I Use?
Some of our kits do not require liquid glue, as they include double-sided tapes or stickers inside the package.
When your kit does call for glue, we recommend using clear craft adhesives:
- Alcohol-based glue — dries quickly and provides a very strong hold, ideal for delicate miniature assembly.
- White PVA glue — works best for bonding paper and wooden pieces, offering a clean and reliable finish.
These options ensure your miniature stays sturdy and neat throughout the build.
What If A Part Is Missing Or Damaged?
What If A Part Is Missing Or Damaged?
We triple-check kits before shipping, but if anything's amiss:
- Email service@zepxzer.com within 30 days
- Include photos and your order number
- We'll ship replacements within 3 days!
Your satisfaction is our craftsmanship promise.
How Do I Track My Order?
How Do I Track My Order?
After processing (2-3 business days):
→ You'll receive tracking via email
→ Check real-time updates on our [Tracking Page]
→ International orders may take 7-15 days
Can't find your updates? Reply to your order confirmation - we'll personally investigate!
Will Items Ship Together?
Will Items Ship Together?
Your order may arrive in multiple packages if:
- Items ship from different warehouses
- Large orders require separate boxes
But don't worry! You'll receive:
• Individual tracking numbers
• Shipping notifications for each package
• Priority consolidation when possible






