Política de envio
Shipping Policy
Last Updated: 10/11/2025
Contact: service@zepxzer.com
1. Shipping Information
Below are our available shipping regions, methods, and typical delivery times. All transit times quoted below are in business days.
Processing Time: 2–4 business days.
Duties & Taxes: We endeavour to cover duties and VAT for most destinations to simplify your experience. However, local customs rules vary and may change without notice.
1.1 Popular Markets — Shipping Scenarios
| Country / Region | Transit Time (business days) | Cost |
|---|---|---|
| United States | 5 – 10 | Free |
| United Kingdom | 5 – 8 | Free |
| Canada | 5 – 10 | Free |
| Australia | 5 – 10 | Free |
| New Zealand | 5 – 10 | Free |
| Germany, France, Italy, Spain, Netherlands, Belgium, Ireland, Sweden, Denmark, Switzerland, Austria, Portugal, Poland | 5 – 10 | Free |
| Other popular markets (regional hubs) | 5 – 10 | Free |
1.2 Asia (selected)
| Country | Shipping Method | Transit Time | Cost |
|---|---|---|---|
| Japan | Standard | 5 – 10 | Free |
| South Korea | Standard | 5 – 10 | Free |
| Singapore | Standard | 5 – 10 | Free |
| Malaysia, Thailand, Vietnam, Indonesia, Philippines, Brunei | Standard | 5 – 10 | Free |
1.3 Other Active Markets
| Country | Transit Time | Cost |
|---|---|---|
| Peru, Cyprus, Malta, Moldova, Jordan, Armenia, Montenegro, Costa Rica, Uruguay, Monaco, Chile, Turkey, Kuwait, South Africa, Colombia | 10 – 15 | Free |
1.4 Other Countries
For all other destinations, delivery time is 8–25 business days depending on location and customs clearance.
- North America: Remaining countries not listed above
- Europe: Remaining EU & EEA countries
- Oceania: Remaining Pacific nations
- Asia: Remaining countries not listed in 1.2
- South America: Remaining countries except Brazil & Mexico
- Africa: Remaining countries except high-risk zones
2. Notifications & Peak Season
- Processing time: 2–4 business days
- Estimated Arrival = Processing + Transit
- During holidays, allow an additional 3–5 days
- Multi-item orders may ship separately
- Some restricted items may require approval before dispatch
3. Order Tracking & Missing Parcels
Once shipped, you’ll receive a confirmation email with tracking details. You can also check via Track Your Order.
If tracking shows “delivered” but you haven’t received it, please check nearby or contact us for assistance.
Questions? Email service@zepxzer.com — we’re here to help!
Zepxzer Team